Many business and residential locations utilize alarm systems of various types provided by, serviced and monitored by firms across the nation. It has been our experience that the information transferred to our Schuylkill County 911 Communications Center from the monitoring centers or systems is sometimes inadequate and delays the response of emergency services to your location. Therefore, we have instituted this program to collect information about your system and the persons who serve as the emergency contacts / key holders. The information will only be used by the 911 Center during an emergency; though, we will request annual updates of the information to maintain accurate records. Additionally, we urge you to provide accurate information to your alarm system provider and insure their system is updated regularly.
We find that the most common situations we face are:
- poor location information
- lack of the actual municipality
- ambiguous directions
- inaccurate / invalid emergency contact information
We need your assistance in correcting this problem for the protection of you, your facility, your workers and clients and the emergency responders. If you have questions or concerns, please contact Schuylkill County Emergency Management Agency at 570-622-3739.